D-Stortion Records is based in Beccles, Suffolk

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All deliveries to the UK are completely free of charge when ordering from our website. We are delivering to the UK only while we optimise our systems to enable worldwide shipments.

Which payment methods are accepted in the Online Shop?

We accept payments through Paypal. You can also use a credit/debit card to make payments using Paypal without setting up a Paypal account.

How long will delivery take?

We aim to deliver all orders within 48 hours, however during busy periods it may take longer. Please contact us if you have any questions regarding deliveries.

What exactly happens after ordering?

When purchasing a digital product you will receive a link giving you access to your download. For merchandise you will receive a confirmation email and further email notifications of order processing until your order has been delivered.

How secure is shopping in the Online Shop? Is my data protected?

All data to and from our website is encrypted, and payments are processed by Paypal externally. We use a premium hosting platform with active and passive security measures to stop attacks and malicious intent in its tracks: DDoS attack detection, software-based restrictions and hardware firewalls. Bottom line: Your data is monitored and secured 24/7.

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